Terms & Conditions

1. Services

We provide AC installation, repair, maintenance, gas refilling, foam water wash, deep cleaning, and annual maintenance contract (AMC) services in Chennai. All services are carried out by our trained and certified technicians.

2. Booking & Appointments

• Bookings can be made via our website, phone, or WhatsApp.
• We will confirm your appointment within 3 minutes of receiving your request during business hours.
• We reserve the right to reschedule appointments due to technician availability or unforeseen circumstances. We will notify you promptly in such cases.
• Please ensure someone is present at the service location at the agreed time.

3. Pricing & Payment

• Service charges are as quoted at the time of booking or as listed on our pricing page.
• Additional charges may apply for spare parts, extra labour, or services beyond the original scope.
• Payment is due upon completion of the service unless otherwise agreed in writing.
• We accept cash, UPI, and bank transfers.

4. Warranty & Guarantee

• Our repair services carry a 30-day service warranty unless otherwise stated.
• Warranty covers the specific fault repaired and does not extend to new or unrelated faults.
• Warranty is void if the unit is tampered with by a third party after our service.
• Spare parts carry the manufacturer's warranty where applicable.

5. Customer Responsibilities

• Provide accurate information about the AC unit and the issue when booking.
• Ensure safe and unobstructed access to the AC unit for our technicians.
• Inform us of any known hazards at the service location.
• Do not attempt to repair or modify the unit between booking and service visit.

6. Cancellations

You may cancel or reschedule a booking by contacting us at least 2 hours before the scheduled appointment. Late cancellations or no-shows may result in a nominal visit charge.

7. Limitation of Liability

Chennai's Home Services shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service in question.

8. Privacy

We collect your name, phone number, and service address solely to fulfil your booking. We do not share your personal information with third parties. For full details, see our Privacy Policy.

9. Changes to These Terms

We may update these terms from time to time. The latest version will always be available on this page. Continued use of our services after changes constitutes acceptance of the updated terms.

10. Contact

For any questions about these terms, please contact us:

• Phone: +91 9952957334
• Email: [email protected]
• Location: Chennai, Tamil Nadu, India